We sincerely appreciate that you’ve trusted us with your personal information, and we are committed to treating it confidentially.
Information We Collect
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a phone number, and an email address. We collect Personal Information from our Site users and customers only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our email subscriptions. If you contact us or participate in a survey, feedback, volunteer, or support, we collect the information you submit, such as your name, contact information, and message.
If you provide us with Personal Information, we may retain and use that information for several purposes, including facilitating and addressing your inquiry, request, subscriptions, and relationship with ESR. For example, we may use your Personal Information to respond to your questions or requests for information about East Side Renaissance. We may also use Personal Information to ensure compliance with our policies and applicable law.
How We Use Information We Collect
Using the information we collect, we can deliver the Services and honor our contract with you, and we use your information to give you customer support.
We use the information we collect to improve and personalize the Services and develop new ones. We also use your information to profile our users to show you more relevant content. We use your information when needed to send you Service notifications and respond to you when you contact us. We use your information to send you relevant content, provide updates, and promote resources you may be interested in. You can control marketing communications by using the “change your subscriptions” or “opt-out of all emails” links in our emails.
We use the information we collect to promote the safety and security of the Services, our users, and other parties. If you become a part of ESR, we will always retain the right to email you regarding the site or services we provide.
How Information Is Shared
We do not share your personal information except in the limited circumstances described below.
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services.
We may share non-personal information that is collected, anonymous or de-identified so that it cannot reasonably be used to identify an individual. We may publicly disclose such information to third parties, for example, in public reports, announcements about venues or events, to partners under our agreement, or as part of the community gauge information we provide to users of our services.
Your Access to and Control of Personal Data
Don’t hesitate to contact us if you need assistance regarding your rights, and we will consider your request with applicable laws.
We may also preserve data for legal security, as described in the “Information is Shared” section.
We keep your account information, like your name and email address, for as long as your account exists. We keep other information indefinitely unless you request its removal because we use this data to provide you with news and updates on our Services. We retain information about you and your use of the Services as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, as described in the “How We Use Information” and “How Information Is Shared” sections.
Our Policy on Children
This site is not for use by children under 13. We do not knowingly obtain Personal Information from anyone under 13 years of age. Suppose we become aware that we have unknowingly collected Personal Information from a child under 13. In that case, we will make commercially reasonable efforts to delete such information from our database.
Physical, electronic, and managerial procedures are employed to safeguard the security of personal information. All agents and contractors with access obtained on ESR websites must also adhere to this policy.
Changes to this Policy